---
title: "A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond."
slug: "a-connection-attempt-failed-because-the-connected-party-did-not-properly-respond-after-a-period-of-time-or-established-connection-failed-because-connected-host-has-failed-to-respond"
tags: ["Blueprint", "connection", "failed"]
updated: 2024-02-28T11:03:38Z
published: 2024-02-28T11:03:38Z
canonical: "kb.pharos.com/a-connection-attempt-failed-because-the-connected-party-did-not-properly-respond-after-a-period-of-time-or-established-connection-failed-because-connected-host-has-failed-to-respond"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.pharos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.

I am receiving this error from the Blueprint Tracker Logs

  

[2007/11/27 14:08:34 P5F0 T384 e SettingsTask] Failed to retrieve setting '1' for customer 'XXXX' from the Settings web service. (Id = 0x8007274C) A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.. SOAP Fault: Failed to send request.

---

Disable the Server and Client Firewall

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