--- title: "A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond." slug: "a-connection-attempt-failed-because-the-connected-party-did-not-properly-respond-after-a-period-of-time-or-established-connection-failed-because-connected-host-has-failed-to-respond" tags: ["Blueprint", "connection", "failed"] updated: 2024-02-28T11:03:38Z published: 2024-02-28T11:03:38Z canonical: "kb.pharos.com/a-connection-attempt-failed-because-the-connected-party-did-not-properly-respond-after-a-period-of-time-or-established-connection-failed-because-connected-host-has-failed-to-respond" --- > ## Documentation Index > Fetch the complete documentation index at: https://kb.pharos.com/llms.txt > Use this file to discover all available pages before exploring further. # A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. I am receiving this error from the Blueprint Tracker Logs [2007/11/27 14:08:34 P5F0 T384 e SettingsTask] Failed to retrieve setting '1' for customer 'XXXX' from the Settings web service. (Id = 0x8007274C) A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.. SOAP Fault: Failed to send request. --- Disable the Server and Client Firewall ## Related - [Print Jobs not being cleared out after Reprint Holding Period time expires](/print-jobs-not-being-cleared-out-after-reprint-holding-period-time-expires.md) - [Workstations disappearing from the Blueprint Administrator Interface](/workstations-disappearing-from-the-blueprint-administrator-interface.md) - [Failed to initiate Logon DLL because 'Could not open com port!' Could not initialize card reader. Please contact the administrator"](/failed-to-initiate-logon-dll-because-could-not-open-com-port-could-not-initialize-card-reader-please-contact-the-administrator.md)