--- title: "Banner Template fails when using parenthesis in the filename of the job" slug: "banner-template-fails-when-using-parenthesis-in-the-filename-of-the-job" updated: 2024-04-01T14:58:50Z published: 2024-04-01T14:58:50Z canonical: "kb.pharos.com/banner-template-fails-when-using-parenthesis-in-the-filename-of-the-job" --- > ## Documentation Index > Fetch the complete documentation index at: https://kb.pharos.com/llms.txt > Use this file to discover all available pages before exploring further. # Banner Template fails when using parenthesis in the filename of the job Banner page will not print as intended, fails at _UNP_JOBNAME_. No further variables are showing after _UNP_JOBNAME_. --- ### **PROBLEM:** If a single parenthesis is present in the filename of a print job, the banner page will not print as intended. This happens if you are using a single open or closed parenthesis in the filename of the job. It will process the job but will not output the remainder of the banner page after the _UNP_JOBNAME_ variable. This is due to postscript rendering of the raw postscript file as it encounters a single parenthesis in the filename while it then looks for a closing argument or closing parenthesis. When this closing argument is not found the parsing of the raw job fails to finish rendering the remainder of the banner template variables correctly. ### **RESOLUTION:** There is currently no known solution for this problem. It will be addressed in a later version. The method to work around this would be to omit any single parentheses in the filename of the print job or include open and closed parentheses in pairs. **Filename Examples:** test(doc.txt or test)doc(.txt = will fail the remainder of the banner page template test()doc.txt or test(doc).txt = will not fail ## Related - [Print Jobs Disappearing from Pharos Queue immediately](/print-jobs-disappearing-from-pharos-queue-immediately.md) - [What does it mean when a print job shows in the Queue again with "[Free Print]" in the job name?](/what-does-it-mean-when-a-print-job-shows-in-the-queue-again-with-free-print-in-the-job-name.md) - [Blueprint Administrator fails to connect to Analyst and the error is "Server is currently unavailable - code 75853"](/blueprint-administrator-fails-to-connect-to-analyst-and-the-error-is-server-is-currently-unavailable-code-75853.md) - [SignUp Client Mac OSX Server support](/signup-client-mac-osx-server-support.md) - [Sentry Print: Securing a Device Results in White Screen and "Spinner"](/sentry-print-securing-a-device-results-in-white-screen-and-spinner.md)