---
title: "Banner Template fails when using parenthesis in the filename of the job"
slug: "banner-template-fails-when-using-parenthesis-in-the-filename-of-the-job"
updated: 2024-04-01T14:58:50Z
published: 2024-04-01T14:58:50Z
canonical: "kb.pharos.com/banner-template-fails-when-using-parenthesis-in-the-filename-of-the-job"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.pharos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Banner Template fails when using parenthesis in the filename of the job

Banner page will not print as intended, fails at _UNP_JOBNAME_.

No further variables are showing after _UNP_JOBNAME_.

---

### **PROBLEM:**

If a single parenthesis is present in the filename of a print job, the banner page will not print as intended. This happens if you are using a single open or closed parenthesis in the filename of the job. It will process the job but will not output the remainder of the banner page after the _UNP_JOBNAME_ variable. This is due to postscript rendering of the raw postscript file as it encounters a single parenthesis in the filename while it then looks for a closing argument or closing parenthesis. When this closing argument is not found the parsing of the raw job fails to finish rendering the remainder of the banner template variables correctly.

### **RESOLUTION:**

There is currently no known solution for this problem. It will be addressed in a later version. The method to work around this would be to omit any single parentheses in the filename of the print job or include open and closed parentheses in pairs.

**Filename Examples:**

test(doc.txt or test)doc(.txt = will fail the remainder of the banner page template

test()doc.txt or test(doc).txt = will not fail

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