---
title: "Canon iMFP - MFD Error Message - Cannot store job information for the user currently logged on user or apply settings changes."
slug: "canon-imfp-mfd-error-message-cannot-store-job-information-for-the-user-currently-logged-on-user-or-apply-settings-changes"
updated: 2024-04-03T09:49:22Z
published: 2024-04-03T09:49:22Z
canonical: "kb.pharos.com/canon-imfp-mfd-error-message-cannot-store-job-information-for-the-user-currently-logged-on-user-or-apply-settings-changes"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.pharos.com/llms.txt
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# Canon iMFP - MFD Error Message - Cannot store job information for the user currently logged on user or apply settings changes.

### Problem:

On our Canon device some users see the below error message when logging into the device.

**"You can perform operations but no data (job settings, logs, personal settings, content etc) can be store this time. To be able to store data from the next time you log in, unnecessary data must be deleted from other users. Contact the system manager or refer to the manual for details. The amount of data stored for registered users has reached the limit." Answer**

---

### Solution:

This is related to a internal database on the device that is filling up, we will have to see if we can find out further details. However a Canon technician might know quicker on how to clear the memory and configure the device not to store this information. On the device itself (not the RUI) follow the below steps. Press the Settings/Registration button Tap Personal Settings Tap Management Settings Tap Device Management Tap Manage Personal Settings Change “Action When Number of Users Exceeded” to Delete Oldest User Settings

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