Discount Rates Schedules don't work when using Standard Charging
- 02 Apr 2024
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Discount Rates Schedules don't work when using Standard Charging
- Updated on 02 Apr 2024
- 1 Minute to read
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Discount Rate Schedules don't take effect and the job is costed incorrectly.
If Standard Charging is used rather than a Job Cost Method when setting up charging for a given Spool Queue, Discount Rates are not correctly calculated.
This is a known problem in Pharos versions 7.1 and 7.2. Customers can workaround the problem by setting up a Job Cost Method.
Article: How do I set up Job Cost Methods?
7.2 will be updated with a hot fix to resolve the issue. Please check the Pharos downloads web site for hot fix information.
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