Discount Rates Schedules don't work when using Standard Charging
  • 02 Apr 2024
  • 1 Minute to read
  • Dark
    Light
  • PDF

Discount Rates Schedules don't work when using Standard Charging

  • Dark
    Light
  • PDF

Article summary

Discount Rate Schedules don't take effect and the job is costed incorrectly.


If Standard Charging is used rather than a Job Cost Method when setting up charging for a given Spool Queue, Discount Rates are not correctly calculated.

This is a known problem in Pharos versions 7.1 and 7.2. Customers can workaround the problem by setting up a Job Cost Method.

Article: How do I set up Job Cost Methods?

7.2 will be updated with a hot fix to resolve the issue. Please check the Pharos downloads web site for hot fix information.

http://www.pharos.com/Support/Downloads/Index.html


Was this article helpful?


Changing your password will log you out immediately. Use the new password to log back in.
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
Your profile has been successfully updated.