---
title: "Discount Rates Schedules don't work when using Standard Charging"
slug: "discount-rates-schedules-dont-work-when-using-standard-charging"
updated: 2024-04-02T13:26:56Z
published: 2024-04-02T13:26:56Z
canonical: "kb.pharos.com/discount-rates-schedules-dont-work-when-using-standard-charging"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.pharos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Discount Rates Schedules don't work when using Standard Charging

Discount Rate Schedules don't take effect and the job is costed incorrectly.

---

If Standard Charging is used rather than a Job Cost Method when setting up charging for a given Spool Queue, Discount Rates are not correctly calculated.

This is a known problem in Pharos versions 7.1 and 7.2. Customers can workaround the problem by setting up a Job Cost Method.

Article: [How do I set up Job Cost Methods?](http://pharos.custhelp.com/cgi-bin/pharos.cfg/php/enduser/std_adp.php?p_faqid=990)

7.2 will be updated with a hot fix to resolve the issue. Please check the Pharos downloads web site for hot fix information.

[http://www.pharos.com/Support/Downloads/Index.html](http://www.pharos.com/Support/Downloads/Index.html)

## Related

- [When batch loading users into the Pharos database, users' groups don't change within Pharos to match their domain.](/when-batch-loading-users-into-the-pharos-database-users-groups-dont-change-within-pharos-to-match-their-domain.md)
- [Help! I Don't Have Any Reporting Data in Blueprint!](/help-i-dont-have-any-reporting-data-in-blueprint.md)
- [SNMP-based Functions (Device Status, Device Discovery, Collection) Aren't Working](/snmp-based-functions-device-status-device-discovery-collection-arent-working.md)
- [The Pharos Print App for iOS is not connecting to the server, I can't login.](/the-pharos-print-app-for-ios-is-not-connecting-to-the-server-i-cant-login.md)
