Pharos Mobile Print: Installing an updated License Key.

How do I install/update my Pharos Mobile Print License Key?

Information:

To update the License key for Mobile Print please find the steps below based on your version.  

Mobile Print 2.3 & Greater.

1. Open the Mobile Print Configurator tool.

2. Select "Renew MobilePrint License" from the File menu in the top left corner.

   

3. Browse to the new license XML file. The dialog will now show the current license and you will see "New License" information at the bottom of the window like below. 

4. Lastly, click the save button.  

Mobile Print 2.1

1. Stop the Pharos Mobile Print Services primary Mobile Print server (there are 2).

   1. Services:

      1. Pharos Systems MobilePrint Worker Service

      2. Pharos Systems MobilePrint Workflow Service

2. In the directory "C:\Program Files (x86)\PharosSystems\MobilePrint" (on a 64-bit system) locate the file called 'license.xml' and rename it to something like 'license.xml.old'.

3. Copy your new Mobile Print License key file into the above directory and rename it to 'license.xml'.

4. Restart all the Mobile Print services in the following order.

   1. Pharos Systems MobilePrint Workflow Service

   2. Pharos Systems MobilePrint Worker Service

5. On any additional Uniprint Print Servers that have the Mobile Print Worker Service installed stop the Pharos Mobile Print Worker service.

6. Follow the above steps 2, 3 above then restart the Mobile Print Worker Service.

7. Validate Mobile Printing.

Mobile Print 2.0

1. Stop the Pharos Mobile Print Services primary Mobile Print server (all 3 of them).

   1. Services:

      1. Pharos Systems MobilePrint Configurator Service

      2. Pharos Systems MobilePrint Worker Service

      3. Pharos Systems MobilePrint Workflow Service

2. In the directory "C:\Program Files (x86)\PharosSystems\MobilePrint" (on a 64-bit system) locate the file called 'license.xml' and rename it to something like 'license.xml.old'.

3. Copy your new Mobile Print License key file into the above directory and rename it to 'license.xml'.

4. Restart all the Mobile Print services in the following order.

   1. Pharos Systems MobilePrint Configurator Service

   2. Pharos Systems MobilePrint Workflow Service

   3. Pharos Systems MobilePrint Worker Service

5. On any additional Uniprint Print Servers that have the Mobile Print Worker Service installed stop the Pharos Mobile Print Worker service.

6. Follow the above steps 2, 3 above then restart the Mobile Print Worker Service.

7. Validate Mobile Printing.

Mobile Print 1.3.x

1. Stop the Pharos Mobile Print Services on the primary Mobile Print server (all 4 of them).

2. In the directory "C:\Program Files (x86)\PharosSystems\MobilePrint" (on a 64-bit system) locate the file called 'license.xml' and rename it to something like 'license.xml.old'.

3. Copy your new Mobile Print License key file into the above directory and rename it to 'license.xml'.

4. Restart all the Mobile Print services.

5. On any additional Uniprint Print Servers that have the Mobile Print Worker Service installed stop the Pharos Mobile Print Worker service.

6. Follow the above steps 2, 3 above then restart the Mobile Print Worker Service.

7. Validate Mobile Printing.