---
title: "Event Log Error generated on Pharos Kiosk when collecting funds"
slug: "event-log-error-generated-on-pharos-kiosk-when-collecting-funds"
updated: 2024-04-04T06:26:15Z
published: 2024-04-04T06:26:15Z
canonical: "kb.pharos.com/event-log-error-generated-on-pharos-kiosk-when-collecting-funds"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.pharos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Event Log Error generated on Pharos Kiosk when collecting funds

There is an error that gets generated when cash gets collected from a Pharos Kiosk.

---

This happens when the person collecting the cash logs on using a system administrator account that is not in the Pharos Database as a 'cash collector.'

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- [User funds are different from amount credited?](/user-funds-are-different-from-amount-credited.md)
- [Blackboard Transactions are failing with "Transaction failed - unknown error (#244) or (#224)" being seen in the BbTia gateway Log.](/blackboard-transactions-are-failing-with-transaction-failed-unknown-error-244-or-224-being-seen-in-the-bbtia-gateway-log.md)
- [How do I credit or debit a group of users?](/how-do-i-credit-or-debit-a-group-of-users.md)