---
title: "Failure to Install Any Print Packages"
slug: "failure-to-install-any-print-packages"
updated: 2025-02-17T22:00:37Z
published: 2025-02-17T22:00:37Z
canonical: "kb.pharos.com/failure-to-install-any-print-packages"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.pharos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Failure to Install Any Print Packages

### Problem:

Whenever you try to install a package, you receive the message: "The installation failed. A detailed log has been written to ControllerLog.txt." This happens when trying to install any of the packages.

### Solution:

You can consider incorporating the batch file MIME type ("application/bat") into the IIS Manager by navigating to "MIME Types" and adding the file extension "bat". Subsequently, attempt to reinstall the package. This adjustment should facilitate the installation process.

![](https://cdn.document360.io/f4fb58ca-1114-4e59-ba1a-d8f647bd6dcf/Images/Documentation/image-1739829565287.png?sv=2026-02-06&spr=https&st=2026-10-12T19%3A35%3A23Z&se=2026-10-12T20%3A35%3A23Z&sr=c&sp=r&sig=YLnXvAx7wNOk8loFDBicQLgKZz6rbrnXqKMD5bYnbCM%3D)

![](https://cdn.document360.io/f4fb58ca-1114-4e59-ba1a-d8f647bd6dcf/Images/Documentation/image-1739829574427.png?sv=2026-02-06&spr=https&st=2026-10-12T19%3A35%3A23Z&se=2026-10-12T20%3A35%3A23Z&sr=c&sp=r&sig=YLnXvAx7wNOk8loFDBicQLgKZz6rbrnXqKMD5bYnbCM%3D)