---
title: "How to Change the Nerve Center and MyPrintCenter Time-out?"
slug: "how-to-change-the-nerve-center-and-myprintcenter-time-out"
updated: 2024-08-23T20:55:16Z
published: 2024-08-23T20:55:16Z
canonical: "kb.pharos.com/how-to-change-the-nerve-center-and-myprintcenter-time-out"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.pharos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Change the Nerve Center and MyPrintCenter Time-out?

### Introduction

How to change the Nerve Center, MyPrintCenter and Pharos API timeout so that staff can remain in session longer or shorter than the default setting?

### Prerequisites

**Required Knowledge**: Basic knowledge of Uniprint and IIS Administration.

**Required Product Software**: IIS 7 or above.

  

### How-To

There are no settings within the Pharos Software to change this timeout.

However, the Nerve Center is an ASP application and Microsoft IIS has settings that control ASP application timeouts. And as this is applied to the Default Web Site it should hold true for the Pharos API and the Print Center web site as well.

Here are the steps to adjust the timeout within Microsoft IIS:

#### **Step 1: Open IIS**

Go to Control Panel > Administrative Tools > Internet Services Manager.

![](https://cdn.document360.io/f4fb58ca-1114-4e59-ba1a-d8f647bd6dcf/Images/Documentation/image-1724435572954.png)

#### **Step 2: Select Website**

In the left-hand Connections panel, expand the node for your server and click on the **Default Website** (or the relevant website you’re working on).

![](https://cdn.document360.io/f4fb58ca-1114-4e59-ba1a-d8f647bd6dcf/Images/Documentation/image-1724435611117.png)

#### **Step 3: Access the Session Settings**

In the Features View (center panel), double-click on **ASP** (if your site uses Classic ASP) or **.NET Compilation** (if your site uses [ASP.NET](http://asp.net/)).

![](https://cdn.document360.io/f4fb58ca-1114-4e59-ba1a-d8f647bd6dcf/Images/Documentation/image-1724435648700.png)

Look for **Session Properties**. For [ASP.NET](http://asp.net/), you can manage session state under the **Session State** feature.

#### **Step 4: Adjust Session Timeout**

You will find a setting for **Session Timeout** where you can specify the timeout duration.

![](https://cdn.document360.io/f4fb58ca-1114-4e59-ba1a-d8f647bd6dcf/Images/Documentation/image-1724435708687.png)

**For Classic ASP:**

If you're using Classic ASP, go to the Session Properties in the ASP settings and adjust the Time-out property.

**For ASP.NET:** If using ASP.NET, click on **Session State** and adjust the Time-out setting.

These steps should allow you to manage session timeouts and other related settings directly in IIS Manager for more recent versions of IIS.

Here are two other articles from Microsoft about this:

[https://learn.microsoft.com/en-us/iis/configuration/system.webserver/asp/session](https://learn.microsoft.com/en-us/iis/configuration/system.webserver/asp/session)

[https://learn.microsoft.com/en-us/iis/application-frameworks/scenario-build-an-aspnet-website-on-iis/configuring-step-2-configure-asp-net-settings](https://learn.microsoft.com/en-us/iis/application-frameworks/scenario-build-an-aspnet-website-on-iis/configuring-step-2-configure-asp-net-settings)