--- title: "How to perform a cold reset on the HP devices ?" slug: "how-to-perform-a-cold-reset-on-the-hp-devices" updated: 2024-04-04T12:15:41Z published: 2024-04-04T12:15:41Z canonical: "kb.pharos.com/how-to-perform-a-cold-reset-on-the-hp-devices" --- > ## Documentation Index > Fetch the complete documentation index at: https://kb.pharos.com/llms.txt > Use this file to discover all available pages before exploring further. # How to perform a cold reset on the HP devices ? To perform a cold reset 1. Turn the MFP off and then on. 2. When the memory count appears on the control-panel display, press and hold 6 until all three LEDs flash once and then stay on. This might take up to 20 second. 3. Press 3 four times until COLD RESET appears on the control-panel display. 4. Press 6 one time. The MFP continues its initialization sequence. ## Related - [Pharos Cloud Update: October 2020 Release Notes](/pharos-beacon-update-october-2020-release-notes.md) - [TCP/IP Services file can be overwritten by other software](/tcpip-services-file-can-be-overwritten-by-other-software.md)