To perform a hard-disk initialization:
Turn the MFP off and then on.
When the memory count appears on the control panel display, press the right-hand side of the START button until all three LEDs are lit.
Release the START button.
Press 5 one time. INITIALIZE DISK appears on the control-panel display. 5. Press 6 one time. A series of asterisks appears on the control-panel display. Wait for the MFP to complete its initialization sequence.
A hard-disk initialization erases and reformats the hard disk. Perform a hard-disk initialization only if an error message on the control panel indicates a disk error. Always try initializing the hard disk before replacing it.
NOTE: Before performing a hard-disk initialization, print a menu map and a configuration page. Use the information on these pages to reset any customer specific settings.
CAUTION: A hard-disk initialization deletes all stored copy jobs, the local address book (email addresses), the speed-dial list (fax numbers), and the Java™ applet files.