---
title: "How to reinitialize the Hard Drive on the HP iMFP?"
slug: "how-to-reinitialize-the-hard-drive-on-the-hp-imfp"
updated: 2024-04-04T12:13:30Z
published: 2024-04-04T12:13:30Z
canonical: "kb.pharos.com/how-to-reinitialize-the-hard-drive-on-the-hp-imfp"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.pharos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to reinitialize the Hard Drive on the HP iMFP?

To perform a hard-disk initialization:

1. Turn the MFP off and then on.
2. When the memory count appears on the control panel display, press the right-hand side of the START button until all three LEDs are lit.
3. Release the START button.
4. Press 5 one time. INITIALIZE DISK appears on the control-panel display. 5. Press 6 one time. A series of asterisks appears on the control-panel display. Wait for the MFP to complete its initialization sequence.

A hard-disk initialization erases and reformats the hard disk. Perform a hard-disk initialization only if an error message on the control panel indicates a disk error. Always try initializing the hard disk before replacing it.

**NOTE:** Before performing a hard-disk initialization, print a menu map and a configuration page. Use the information on these pages to reset any customer specific settings.

**CAUTION:** A hard-disk initialization deletes all stored copy jobs, the local address book (email addresses), the speed-dial list (fax numbers), and the Java™ applet files.

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