---
title: "HP 4730 MFD USB Card Swipe"
slug: "hp-4730-mfd-usb-card-swipe"
updated: 2024-04-03T14:05:35Z
published: 2024-04-03T14:05:35Z
canonical: "kb.pharos.com/hp-4730-mfd-usb-card-swipe"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.pharos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# HP 4730 MFD USB Card Swipe

The USB Card Swipe does not work.

---

**Currently only the HP 4730 MFD will work with a USB Card Swipe**

Approved USB Card reader for this device: Magtek HID Card Swipe

1. If you are experiencing problems with the USB Swipe Card reader check the following: a. Is the card reader Magtek (this is the only approved reader currently) b. Is the card reader HID. If it is a Magtek keyboard emulator you may be able to update the card reader by going to the Magtek website and downloading the Mini Wedge Configuration Program:

[http://www.magtek.com/support/software/demo_programs/mini_wedge_config.asp](http://www.magtek.com/support/software/demo_programs/mini_wedge_config.asp)
2. If you are still experiencing a problem you can obtain a log from the MFD which should show what is happening. Steps to collect log: a. plug in the usb card reader b. power the MFD off, then back on (this starts a fresh log and makes sure the card reader info is captured) c. On a PC open IE and use this URL:

[**http://<ip**](http://<ip) **address of MFD>/hp/device/hp.ChaiWatchPort**

***Note:*** This is case sensative

***Note:*** This requires that Java is installed in IE

When the page opens you will see a blank window with a "Go" button, and it will say 'disconnected" in the window.

Click "Go" and let the file process until it stops adding information.

Select, save the text log and send to Pharos.

## Related

- [Canon USB Magnetic Card Swipe Error Codes](/canon-usb-magnetic-card-swipe-error-codes.md)
- [iMFP Xerox: Xerox device does not detect card swipe events from a Magtek card reader](/imfp-xerox-xerox-device-does-not-detect-card-swipe-events-from-a-magtek-card-reader.md)
- [Swipe card logon does not work when screen saver running](/swipe-card-logon-does-not-work-when-screen-saver-running.md)
- [How do I connect a magnetic card swipe reader using a HP Jet Direct connectivity card?](/how-do-i-connect-a-magnetic-card-swipe-reader-using-a-hp-jet-direct-connectivity-card.md)
- [How to configure VCC Card Readers to authenticate card swipe against Card ID field](/how-to-configure-vcc-card-readers-to-authenticate-card-swipe-against-card-id-field.md)