Hyperlinks to MyPrintCenter (Print Center) open a TAB in a browser then it closes immediately.

Problem:

Our organization has a link on their webpage to the Pharos MyPrintCenter web page (Print Center) site. When we enter the web address we are able to navigate to the page without issue. When we use the link in google chrome or Firefox the page flashes open then closes. In IE we get the message "the webpage you are viewing is trying to close the tab". We recently upgraded to Mobileprint 2.3 and Uniprint 9.1. Prior to the upgrade the links work as anticipated.

Resolution:

Due to some changes to the Print Center in the newer version you will need to update the HTML code being used to open that web page. You can use one of the two options below.

1. This will need to be changed FROM:

   <a class="oneLink" href="https://server/" alt="Your Alt Text" target="_blank">Text</a>

   Changed TO:

   <a class="oneLink" href="https://server/" alt="Your Alt Text" target="_blank" rel="noreferrer">Text</a>

   Or you can change it like below if you like as well.

2. Change it from FROM:

   <a class="oneLink" href="https://server/" alt="Your Alt Text" target="_blank">Text</a>
   

   Change it TO:

   <a class="oneLink" href="https://server/" alt="Your Alt Text" target="_self">Text</a>