---
title: "I am unable to update my Uniprint license key, I receive a CRC check error."
slug: "i-am-unable-to-update-my-uniprint-license-key-i-receive-a-crc-check-error"
updated: 2024-03-29T05:51:38Z
published: 2024-03-29T05:51:38Z
canonical: "kb.pharos.com/i-am-unable-to-update-my-uniprint-license-key-i-receive-a-crc-check-error"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.pharos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# I am unable to update my Uniprint license key, I receive a CRC check error.

### Problem:

When applying a new or updated license key to Uniprint I receive a CRC Check Failure error message like below.

---

### Resolution:

Please contact Pharos Support so we can work with you to help obtain a new License Key.

The license file CRC Check fails because of the extra space in the text file and the registry key file.

The resolution is to work with licensing to create a new key that does not have this space character at the end of the ClientName

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