---
title: "I don't see any data from my Blueprint Trackers installed on workstations"
slug: "i-dont-see-any-data-from-my-blueprint-trackers-installed-on-workstations"
tags: ["Blueprint", "tracker", "data"]
updated: 2024-02-29T13:40:58Z
published: 2024-02-29T13:40:58Z
canonical: "kb.pharos.com/i-dont-see-any-data-from-my-blueprint-trackers-installed-on-workstations"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.pharos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# I don't see any data from my Blueprint Trackers installed on workstations

I don't see any data being collected from my Blueprint Trackers installed on workstations.

---

Trackers may be unable to communicate with Blueprint servers whose server names include foreign characters. To work around this problem, use the Blueprint Server Configuration tool on the server to change the Server Host Name/Address property to the server’s IP address instead of its host name.

## Related

- [Uniprint Updater Service does not see any new updates for Print Center or the PharosAPI.](/uniprint-updater-service-does-not-see-any-new-updates-for-print-center-or-the-pharosapi.md)
- [Erratic print behavior, warnings of "deleted" jobs, excessive "spool" file sizes, inaccurate print attributes, incorrect user for print job, and 0 KB spool files](/erratic-print-behavior-warnings-of-deleted-jobs-excessive-spool-file-sizes-inaccurate-print-attributes-incorrect-user-for-print-job-and-0-kb-spool-files.md)