---
title: "IIS Error: The requested resource is in use."
slug: "iis-error-the-requested-resource-is-in-use"
updated: 2024-04-02T13:15:42Z
published: 2024-04-02T13:15:42Z
canonical: "kb.pharos.com/iis-error-the-requested-resource-is-in-use"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.pharos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# IIS Error: The requested resource is in use.

When you try to view a Microsoft Active Server Pages (ASP) Web page that is hosted on Microsoft IIS 5.0 or IIS 6.0, you may receive one of the following error message:

"The requested resource is in use"

"HTTP 500: Internal Server Error"

"Error message 2: RPC server is unavailable"

---

This issue may occur if one or more of the following files is not registered correctly:

- Asp.dll
- Vbscript.dll
- Jscript.dll
- Oleaut.dll

To resolve this issue, register these files. To do this, follow these steps:

1. Click Start, click Run, type regsvr32 %systemroot%\system32\inetsrv\asp.dll, and then click OK.
2. Click Start, click Run, type regsvr32 %systemroot%\system32\vbscript.dll, and then click OK.

Note: If the ASP Web page does not contain Jscript code, go to step 5.
3. Click Start, click Run, type regsvr32 %systemroot%\system32\jscript.dll, and then click OK.
4. Click Start, click Run, type regsvr32 %systemroot%\system32\oleaut.dll, and then click OK.
5. Click Start, click Run, type iisreset, and then click OK.

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