---
title: "Is it possible to change the Nerve Center timeout?"
slug: "is-it-possible-to-change-the-nerve-center-timeout"
updated: 2024-03-29T06:01:38Z
published: 2024-03-29T06:01:38Z
canonical: "kb.pharos.com/is-it-possible-to-change-the-nerve-center-timeout"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.pharos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Is it possible to change the Nerve Center timeout?

Is it possible to change the Nerve Center timeout so that staff can remain in session longer?

---

There are no settings within the Pharos Software to change this timeout.

However, the Nerve Center is an ASP application and Microsoft IIS has settings that control ASP application timeouts.

To adjust the timeout within Microsoft IIS:

1. Go to ***Control Panel > Administrative Tools > Internet Services Manager***.
2. Right-click on the ***Default Website*** and choose ***Properties***.
3. Select the ***Virtual Directory **** or ***Home Directory ***** tab and click the ***Configuration*** button (under Application Settings).
4. On the ***Application Configuration*** window select the ***Options*** tab and change the ***Session timeout*** setting.

The **Session timeout** property specifies (in minutes) the default amount of time that a **session** object is maintained after the last request associated with the object is made.

**Note**: If the Configuration button is greyed out the application has not been created on the Virtual Directory. You will need to click the create application button to enable the Configuration button.

* In **IIS 5.0** the tab is ***Virtual Directory***.

** In **IIS 6.0** the tab is ***Home Directory***.

Additional details can be found in ***Microsoft's TechNet***: Enabling Session State Persistence (IIS 6.0)

[http://www.microsoft.com/technet/prodtechnol/WindowsServer2003/Library/IIS/042a5242-f5b0-4fe0-b614-18eded88ab7c.mspx?mfr=true](http://www.microsoft.com/technet/prodtechnol/WindowsServer2003/Library/IIS/042a5242-f5b0-4fe0-b614-18eded88ab7c.mspx?mfr=true)

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