---
title: "Issues Page Counting Kyocera print jobs."
slug: "issues-page-counting-kyocera-print-jobs"
updated: 2024-04-04T10:14:35Z
published: 2024-04-04T10:14:35Z
canonical: "kb.pharos.com/issues-page-counting-kyocera-print-jobs"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.pharos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Issues Page Counting Kyocera print jobs.

Issues Page Counting Kyocera print jobs. The error the Page Counter returns when trying to process these print jobs is: "FAIL - Internal error. Unhandled 'undefined'."

---

By default the Kyocera Mita FS-8000C KX driver uses 'KPDL'. This is not a supported Page Description Language.

Note: This is true for all Kyocera drivers.

---

The Kyocera driver allows you to change this setting to PCL 5c (Printer Properties > Device Settings > PDL).

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