---
title: "ITC 1500 Magnetic Card reader not connecting to Pharos PC Station."
slug: "itc-1500-magnetic-card-reader-not-connecting-to-pharos-pc-station"
updated: 2024-03-18T16:59:15Z
published: 2024-03-18T16:59:15Z
canonical: "kb.pharos.com/itc-1500-magnetic-card-reader-not-connecting-to-pharos-pc-station"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.pharos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# ITC 1500 Magnetic Card reader not connecting to Pharos PC Station.

When configuring a PC Station to work with an ITC 1500 Card Reader, the PC is not able to communicate/connect to the Card Reader. How can I resolve this?

---

Several things need to be configured on the card Reader device in order to communicate to the PC running the Pharos Station software.

1. The "Term ID" setting needs to be set to 1 on the ITC 1500 Device.
2. Using the key pad attached to the unit there should be one of the 2 cases below which would apply.

Example #1:

If under Command Mode > Communications Ports Setup, COM1 is configured Then under Command Mode > Application Setup > {change} Set Transaction Port to USB

Example #2:

If under Command Mode > Communications Ports Setup, USB is configured Then under Command Mode > Application Setup > {change} Set Transaction Port to COM1 Power cycle the card Reader and restart the Pharos Station software on the PC.

Note: The communications port cannot be set the same as the transaction port.

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