--- title: "Konica Minolta Management Console would fail to manage devices." slug: "konica-minolta-management-console-would-fail-to-manage-devices" updated: 2024-04-03T11:10:15Z published: 2024-04-03T11:10:15Z canonical: "kb.pharos.com/konica-minolta-management-console-would-fail-to-manage-devices" --- > ## Documentation Index > Fetch the complete documentation index at: https://kb.pharos.com/llms.txt > Use this file to discover all available pages before exploring further. # Konica Minolta Management Console would fail to manage devices. When attempting to manage a Konica Minolta device, the install from the Konica Minolta Management Console would fail at random points in the installation. Messages recieved where: A Web Exception occured during setup: Unable to connect to the remote server Installation failed due to communication error.: Could not communicate with Print application failed to set up correctly: Unable to connect to the remote server Setup failed. The print app was not installed on the device Installation Failed. --- This issue can be caused by (there can be other causes) a second network card being enabled on the server and/or potentially not configured properly for the connected network. Correcting the network details for that network interface could resolve this issue. ## Related - [When using an anti-virus on the server like McAfee, what recommendations do you have for exclusions?](/when-using-an-anti-virus-on-the-server-like-mcafee-what-recommendations-do-you-have-for-exclusions.md) - [How do I enable logging on a Pharos Omega or iMFP Terminal?](/how-do-i-enable-logging-on-a-pharos-omega-or-imfp-terminal.md) - [How to repress dollar value balances on Pharos Stations](/how-to-repress-dollar-value-balances-on-pharos-stations.md) - [How to perform a cold reset on the HP devices ?](/how-to-perform-a-cold-reset-on-the-hp-devices.md) - [Konica Minolta iMFP Installation - Connection Failed](/konica-minolta-imfp-installation-connection-failed.md)