---
title: "Mac 10.8 Error:"
slug: "mac-10-8-error-pharos-package-cant-be-opened-because-it-is-from-an-unidentified-developer-your-security-preferences-allow-installation-of-only-app"
updated: 2024-04-01T07:23:57Z
published: 2024-04-01T07:23:57Z
canonical: "kb.pharos.com/mac-10-8-error-pharos-package-cant-be-opened-because-it-is-from-an-unidentified-developer-your-security-preferences-allow-installation-of-only-app"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.pharos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Mac 10.8 Error: Pharos package can't be opened because it is from an unidentified developer. Your security preferences allow installation of only app

Mac 10.8 Error: <Pharos package> can't be opened because it is from an unidentified developer. Your security preferences allow installation of only apps from the Mac App Store and identified developers.

---

Gatekeeper is a new feature for Mac OS 10.8 Mountain Lion where only applications that are from the Mac App Store or recognized developers can be installed with the default security settings. (see attached "Package Error.png")

This can be bypassed by opening the Pharos package with a right-click or a control click and selecting "Open". This will call a Mac dialogue box confirming your choice to open the package, even though it is not from an Apple Identified Developer. You should then be able to continue the installation normally.

Please also note, Pharos is currently working on a signed package that will work with Gatekeeper.

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