---
title: "Memory Full\" error on a Canon Image Runner Advance 6555i"
slug: "memory-full-error-on-a-canon-image-runner-advance-6555i"
updated: 2024-04-03T09:23:50Z
published: 2024-04-03T09:23:50Z
canonical: "kb.pharos.com/memory-full-error-on-a-canon-image-runner-advance-6555i"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.pharos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Memory Full" error on a Canon Image Runner Advance 6555i

Getting a "Memory Full" error message using a Canon Image Runner Advance 6555i.Answer

The Canon Image Runner Advance 6555i was recently certified.

In order to avoid the "Memory Full" error, please try the following steps:

- First, change default user privilege on the Pharos Release Station to Admin;
- On the device itself (not the RUI):
  - Press the Settings/Registration button
  - Tap Personal Settings
  - Tap Management Settings
  - Tap Device Management
  - Tap Manage Personal Settings
  - Change “Action When Number of Users Exceeded” to Delete Oldest User Settings

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