---
title: "Omega device displays the following error message.\"No Pharos Print Server configured in Registry. Please contact Pharos support.\""
slug: "omega-device-displays-the-following-error-messageno-pharos-print-server-configured-in-registry-please-contact-pharos-support"
updated: 2024-04-04T06:17:29Z
published: 2024-04-04T06:17:29Z
canonical: "kb.pharos.com/omega-device-displays-the-following-error-messageno-pharos-print-server-configured-in-registry-please-contact-pharos-support"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.pharos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Omega device displays the following error message."No Pharos Print Server configured in Registry. Please contact Pharos support."

When the user tries to logon using the Omega device for a print/copy job, the Omega device displays the following error message.

"No Pharos Print Server configured in Registry. Please contact Pharos support."

---

Users might get this error message when:

- The EDI was installed on the server without a Pharos Print Server present AND
- A charging model was set so that the user can select a cost center from the Omega device

Workarounds

- If the user installed a Print server on the same machine as a EDI server,

set the following registry key to "Uniprint" using regedit.exe

HKEY_LOCAL_MACHINE\SOFTWARE\Pharos\EDI\ServerType

- If the user installed a Print server on a different machine,

1. Install the EDI server again and select the corresponding Print server during installation.
2. Change the Omega device setting to use new EDI server.

(Go to the Omega device setup -> edit pedi.ini -> edit url to new EDI server)

## Related

- [Popup Error: Failed to listen for incoming Popup jobs. You will not be able to use Popup printing for the duration of this session. Please report this incident to a system administrator.](/popup-error-failed-to-listen-for-incoming-popup-jobs-you-will-not-be-able-to-use-popup-printing-for-the-duration-of-this-session-please-report-this-incident-to-a-system-administrator.md)
- [Failed to initiate Logon DLL because 'Could not open com port!' Could not initialize card reader. Please contact the administrator"](/failed-to-initiate-logon-dll-because-could-not-open-com-port-could-not-initialize-card-reader-please-contact-the-administrator.md)
- [Blueprint Error: "The Model Manager is currently unavailable. Please try again shortly".](/blueprint-error-the-model-manager-is-currently-unavailable-please-try-again-shortly.md)
- [All Products: Testing a Device's Support of the LPD Protocol](/all-products-testing-a-devices-support-of-the-lpd-protocol.md)
- [Blueprint Administrator Error (141254): "The Model Manager is currently unavailable. Please try again shortly."](/blueprint-administrator-error-141254-the-model-manager-is-currently-unavailable-please-try-again-shortly.md)