---
title: "Packages fail to build and do not appear on the web site"
slug: "packages-fail-to-build-and-do-not-appear-on-the-web-site"
updated: 2024-04-01T06:42:30Z
published: 2024-04-01T06:42:30Z
canonical: "kb.pharos.com/packages-fail-to-build-and-do-not-appear-on-the-web-site"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.pharos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Packages fail to build and do not appear on the web site

When I build the Pharos Package files they fail to build and do not appear or appear with a zero file size on the Uniprint Web Site.

---

**Cause:**

It is likely this is because the Spool Queue name has a special character such as / or ; which is not supported by the operating system.

#### **Resolution:**

Check the Spool Queue name and rename the Spool Queue using a conventional Windows queue name.

## Related

- [Printing to Pharos Uniprint from Non-Windows Platforms](/printing-to-pharos-uniprint-from-non-windows-platforms.md)
- [Logging the Pharos Signup Client for Windows 7 and greater OS's](/logging-the-pharos-signup-client-for-windows-7-and-greater-oss.md)