---
title: "Pharos Canon Integration Copy Ratio Problems"
slug: "pharos-canon-integration-copy-ratio-problems"
updated: 2024-04-04T14:00:28Z
published: 2024-04-04T14:00:28Z
canonical: "kb.pharos.com/pharos-canon-integration-copy-ratio-problems"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.pharos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Pharos Canon Integration Copy Ratio Problems

Whenever someone is using the Copy Ratio to reduce or enlarge their copies and manually enters their own zoom level by pressing the # pad (rather than choosing a predefined zoom), their zoom setting becomes the number of copies being made.

Example:

Student reduces their copy to 85 percent manually. The 85 also becomes the # of copies.

---

Pharos is aware of this problem in the initial release of the Canon integration and a resolution will be provided in a future release of this product.

Please register for updates to this article as it will be updated at the time of the new Pharos Canon integration release.

## Related

- [Is the Pharos Canon MEAP Integration compatible with Canon Universal Send?](/is-the-pharos-canon-meap-integration-compatible-with-canon-universal-send.md)
- [Color copies not monitored by Fuji Xerox copier](/color-copies-not-monitored-by-fuji-xerox-copier.md)
- [Mac 10.8 Error: Pharos package can't be opened because it is from an unidentified developer. Your security preferences allow installation of only app](/mac-10-8-error-pharos-package-cant-be-opened-because-it-is-from-an-unidentified-developer-your-security-preferences-allow-installation-of-only-app.md)
- [Blueprint Enterprise Install Error: "No local database server instances have the correct version and edition"](/blueprint-enterprise-install-error-no-local-database-server-instances-have-the-correct-version-and-edition.md)
- [How to change the default Billing Option for Users created in the Nerve Center.](/how-to-change-the-default-billing-option-for-users-created-in-the-nerve-center.md)