---
title: "Pharos EDI Error - Server Error - required permissions cannot be acquired"
slug: "pharos-edi-error-server-error-required-permissions-cannot-be-acquired"
updated: 2024-03-18T15:04:48Z
published: 2024-03-18T15:04:48Z
canonical: "kb.pharos.com/pharos-edi-error-server-error-required-permissions-cannot-be-acquired"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.pharos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Pharos EDI Error - Server Error - required permissions cannot be acquired

You receive the following error message when attempting to connect to the EDI.([http://localhost/PharosEDI/EdiService.asmx](http://localhost/PharosEDI/EdiService.asmx) )

Image Attached:

---

Steps to fix issue:

- Go to **IIS / Applications Pools**
- Right-click **DefaultAppPool / Advanced Settings**
- In the Process Model section, click **Identity**
- Change it to a **Local Service Account, Network Service Account, or a Local System Account.** **If none of those work the security messures in your environment might be preventing the usage. One final option is to set a Configurable account with the use of a Local Admin.**

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