---
title: "Pharos Support Hours and Contact Information"
slug: "pharos-support-hours-and-contact-information"
updated: 2026-01-13T23:37:06Z
published: 2026-01-13T23:37:06Z
canonical: "kb.pharos.com/pharos-support-hours-and-contact-information"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.pharos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Pharos Support Hours and Contact Information

## Pharos Support Standard Hours of Operation

| **Region** | **Monday – Friday Hours** | **Phone** |
| --- | --- | --- |
| **USA, Canada, and Caribbean** | 8:00 AM – 8:00 PM ET | +1-877-848-0397 |
| **Europe, Middle East, and Africa** | 8:00 AM – 5:00 PM CET | +44 1256 27 406 |
| **Asia and Australia** | 8:00 AM – 5:00 PM AEST | +65 3163 3416 |

To submit a support ticket, please visit the Pharos Help Center Portal by clicking the link: [Create a New Ticket](https://helpcenter.pharos.com/s/support)

#### Pharos **Holiday Schedule for 2026**

| **Holiday** | **2026** |
| --- | --- |
| **New Year’s Day** | January 1 |
| **Presidents Day** | February 16 |
| **Good Friday** | April 3 |
| **Memorial Day** | May 25 |
| **Juneteenth** | June 19 |
| **Independence Day** | July 3 |
| **Labor Day** | September 7 |
| **Thanksgiving (2 days)** | November 26 November 27 |
| **Christmas (2 days)** | December 24 December 25 |

## Related

- [Pharos Systems Technical Support Hours of Operation](/pharos-systems-technical-support-hours-of-operation.md)
- [Submitting a Technical Support request to Pharos Systems Technical Support](/submitting-a-technical-support-request-to-pharos-systems-technical-support.md)
- [Pharos Systems Client Software Support for Microsoft Windows 7](/pharos-systems-client-software-support-for-microsoft-windows-7.md)
- [Requesting a Subject Alternate Name (SAN) Certificate from Pharos Systems Technical Support](/requesting-a-subject-alternate-name-san-certificate-from-pharos-systems-technical-support.md)