---
title: "Pharos Web remote displays 500 errors when selecting a transaction from the printing tab."
slug: "pharos-web-remote-displays-500-errors-when-selecting-a-transaction-from-the-printing-tab"
updated: 2024-04-17T18:29:53Z
published: 2024-04-17T18:29:53Z
canonical: "kb.pharos.com/pharos-web-remote-displays-500-errors-when-selecting-a-transaction-from-the-printing-tab"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.pharos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Pharos Web remote displays 500 errors when selecting a transaction from the printing tab.

Pharos Web remote displays 500 errors when selecting a transaction from the printing tab.

---

When selecting a transaction from the printing tab or queue tab you can sometimes be prompted with a 500 error. This issue is solved in hot fix 4 for Pharos Remote.

This hot fix can be found on the Pharos website under support\ hot fix and service packs, or can be found here:

[http://www.pharos.com/Download_Files/8.00-HotFixes-ServicePacks/HotFix_4/HotFix4_to_8_0.zip](http://www.pharos.com/Download_Files/8.00-HotFixes-ServicePacks/HotFix_4/HotFix4_to_8_0.zip)

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