---
title: "Popup Error: Failed to listen for incoming Popup jobs. You will not be able to use Popup printing for the duration of this session. Please report this incident to a system administrator."
slug: "popup-error-failed-to-listen-for-incoming-popup-jobs-you-will-not-be-able-to-use-popup-printing-for-the-duration-of-this-session-please-report-this-incident-to-a-system-administrator"
updated: 2025-07-13T19:45:08Z
published: 2025-07-13T19:45:08Z
canonical: "kb.pharos.com/popup-error-failed-to-listen-for-incoming-popup-jobs-you-will-not-be-able-to-use-popup-printing-for-the-duration-of-this-session-please-report-this-incident-to-a-system-administrator"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.pharos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Popup Error: Failed to listen for incoming Popup jobs. You will not be able to use Popup printing for the duration of this session. Please report this incident to a system administrator.

### Problem

You’re getting the following Popup Error:

Failed to listen for incoming Popup jobs. You will not be able to use Popup printing for the duration of this session. Please report this incident to a system administrator.

### Solution

This happens when the new Pharos PopUps for Mac version 8.3 or higher is installed in combination with the older 8.1 version of the PopUp package. The PopUp error appears repeatedly, and will generate a new error dialogue box every few seconds.

This can be remedied in 3 different ways:

1. By going to the Terminal under Applications --> Utilities --> Terminal and typing "killall Popup" and hitting the Return key.
2. Rebooting the server.
3. Or logging out and logging back in.

To permanently fix the challenge, install the latest version of the PopUp client for Mac which can be downloaded here:

[https://kb.pharos.com/v1/docs/en/uniprint-service-packs-and-hot-fixes](https://kb.pharos.com/v1/docs/en/uniprint-service-packs-and-hot-fixes)

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