---
title: "Ricoh iMFP prompts for a User Code."
slug: "ricoh-imfp-prompts-for-a-user-code"
updated: 2024-04-04T08:27:41Z
published: 2024-04-04T08:27:41Z
canonical: "kb.pharos.com/ricoh-imfp-prompts-for-a-user-code"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.pharos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Ricoh iMFP prompts for a User Code.

The following error displays on top of the Pharos logon screen when attempting to authenticate at a Ricoh iMFP. See attached image at the bottom.

"To use the following function(s), enter user code with the Number keys, then press [OK]."

---

### Resolution:

The above message appears because the "User Authentication Method" on the device itself is NOT set to "Off". Instead it most likely set to "User Code". Once you change it to "Off", you should receive the Pharos login screen as expected.

## Related

- [Ricoh iMFP 1.3.2 - Charges multiple times for same job](/ricoh-imfp-132-charges-multiple-times-for-same-job.md)
- [Ricoh iMFP: Certificate error when connecting to the Pharos EDI](/ricoh-imfp-certificate-error-when-connecting-to-the-pharos-edi.md)
- [Uniprint: Error when Microsoft .NET 4.5 is installed on Uniprint 8.3 server](/uniprint-error-when-microsoft-net-45-is-installed-on-uniprint-83-server.md)