---
title: "Ricoh iMFP Test Connection fails with Connection Status: Null when I configure it against Blueprint."
slug: "ricoh-imfp-test-connection-fails-with-connection-status-null-when-i-configure-it-against-blueprint"
tags: ["Blueprint", "imfp", "test", "ricoh", "fails"]
updated: 2024-02-28T13:47:57Z
published: 2024-02-28T13:47:57Z
canonical: "kb.pharos.com/ricoh-imfp-test-connection-fails-with-connection-status-null-when-i-configure-it-against-blueprint"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.pharos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Ricoh iMFP Test Connection fails with Connection Status: Null when I configure it against Blueprint.

Ricoh iMFP Test Connection fails with Connection Status: Null when I configure it against Blueprint. What do I do now?

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You may get this error if the SSL Cert didn't get installed properly the first time around. To work around this issue you would need to install the Certificate again to the problematic device and configure the software again via the web interface.

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