September 2026

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Pharos Sentry Print Service Hotfix (Cloud Connector Only)

Version: 2607.1001.5428,
Release date: 27 September 2026
Applies to: Pharos Cloud Connector 

This release improves card-reader reliability and enhances badge authentication performance for environments using Regional Badge Processing.

Enhanced Card Reader Stability & Auto-Recovery

Improved the reliability of attached card readers to ensure consistent authentication and Secure Release workflows.

  • Resolved an issue that could prevent a card reader from initializing after an application refresh, printer restart, or network reconnection.
  • Added automatic recovery for card reader communication interruptions. If a connection is lost, the Sentry Print Service now resets and reconnects the card reader in the background without requiring the printer to be rebooted or re-secured.

Enhanced Regional Badge Authentication Performance

Improved the performance and reliability of badge-based authentication for organizations using Regional Badge Processing (RBP).

  • Corrected an issue that could cause badge authentication requests to bypass the appropriate regional processing infrastructure.
  • Badge authentication requests are now consistently routed through the designated regional service, reducing latency and improving swipe-to-login response times for end users.