---
title: "Slow Printing with Private Access in Zscaler"
slug: "slow-printing-with-private-access-in-zscaler"
updated: 2025-11-16T18:41:50Z
published: 2025-11-16T18:41:50Z
canonical: "kb.pharos.com/slow-printing-with-private-access-in-zscaler"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.pharos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Slow Printing with Private Access in Zscaler

### Problem

When private access is enabled on Zscaler, users are experiencing slow printing issues which are fixed when private access is turned off.

### Solution

This is a known issue with Zscaler. And unfortunately, the issue is on the Zscaler side of things and therefore Pharos doesn’t have a fix for this. The only workable solution at this time is to turn off private access in Zscaler to resolve the slow printing issue.