---
title: "Spool queue not showing correct features."
slug: "spool-queue-not-showing-correct-features"
updated: 2024-04-02T13:47:20Z
published: 2024-04-02T13:47:20Z
canonical: "kb.pharos.com/spool-queue-not-showing-correct-features"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.pharos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Spool queue not showing correct features.

Printer queue shows options to print multiple pages per sheet. Spool queue does not have this option.

---

Open regedit and check printer reg settings. Most settings are the same.

Need to copy printer attributes reg key from HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Printers\Printer Name\Attributes and apply them to the spool queue registry key.

If this didn't work first time you can attempt to change the spool queue to not shared.

Solution: Change the printer queue to shared and then copy the attributes key number. Then paste the value into the spool queue attributes key.

Driver issue. Driver does not show advanced options if shared.

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