---
title: "Unable to change the printer driver for a Printer in Pharos Administrator, it displays as greyed out."
slug: "unable-to-change-the-printer-driver-for-a-printer-in-pharos-administrator-it-displays-as-greyed-out"
updated: 2024-04-15T14:45:01Z
published: 2024-04-15T14:45:01Z
canonical: "kb.pharos.com/unable-to-change-the-printer-driver-for-a-printer-in-pharos-administrator-it-displays-as-greyed-out"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.pharos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Unable to change the printer driver for a Printer in Pharos Administrator, it displays as greyed out.

### Problem:

Unable to change the print driver associated to a Queue in the Pharos Administrator, there is no driver listed anymore.

---

### Cause:

The Windows Printer Object was deleted from the system.

### Solution:

Add the Windows Printer Object back with the same Queue name it had prior or in the Pharos Administrator under Output Management > Queues > and select the Queue. On the right-hand side of the Pharos Administrator use the "Restore Windows Printer Object" option. This will re-create the Windows Printer Object in Windows.

## Related

- [Pharos Administrator Error: "Unable to load the list of print drivers. The RPC server is unavailable."](/pharos-administrator-error-unable-to-load-the-list-of-print-drivers-the-rpc-server-is-unavailable.md)
- [Install package error: "AddPrinter failed with error= The printer driver is unknown."](/install-package-error-addprinter-failed-with-error-the-printer-driver-is-unknown.md)
- [Unable to install Pharos iMFP onto supported Xerox printer](/unable-to-install-pharos-imfp-onto-supported-xerox-printer.md)