---
title: "Unable to get a list of ports: The RPC service is unavailable."
slug: "unable-to-get-a-list-of-ports-the-rpc-service-is-unavailable"
updated: 2024-03-28T13:01:06Z
published: 2024-03-28T13:01:06Z
canonical: "kb.pharos.com/unable-to-get-a-list-of-ports-the-rpc-service-is-unavailable"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.pharos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Unable to get a list of ports: The RPC service is unavailable.

### Problem:

Issue trying to install the Pharos Print Server: "Unable to get a list of ports: The RPC service is unavailable."

---

### Cause:

The (Print) Spooler service was not started.

Solution Windows 2000:

Start the Print Spooler service.

Solution NT4:

Start Spooler service.

## Related

- [Uniprint Suite - Error: Failed to initialize PsInst32 DLL: Unable to get a list of ports: The operation completed successfully](/uniprint-suite-error-failed-to-initialize-psinst32-dll-unable-to-get-a-list-of-ports-the-operation-completed-successfully.md)
- [Print Center: When loading MyPrintCenter I get a version mismatch error](/print-center-when-loading-myprintcenter-i-get-a-version-mismatch-error.md)
- [Uniprint Suite - install package error "Failed to initialize the Installer Helper DLL: Unable to get a list of ports"](/uniprint-suite-install-package-error-failed-to-initialize-the-installer-helper-dll-unable-to-get-a-list-of-ports.md)
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