---
title: "Uniprint EDI Service has stopped - \"The process cannot access the file because it is being used by another process.\""
slug: "uniprint-edi-service-has-stopped-the-process-cannot-access-the-file-because-it-is-being-used-by-another-process"
updated: 2024-03-18T17:05:09Z
published: 2024-03-18T17:05:09Z
canonical: "kb.pharos.com/uniprint-edi-service-has-stopped-the-process-cannot-access-the-file-because-it-is-being-used-by-another-process"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.pharos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Uniprint EDI Service has stopped - "The process cannot access the file because it is being used by another process."

We are seeing an error in the system event log when the Uniprint EDI Service has stopped, "The process cannot access the file because it is being used by another process.".

---

The Default Website in IIS was stopped and when trying to restart it we get a message stating "The process cannot access the file because it is being used by another process. "

Please see the below Microsoft KB Article for steps to take to resolve the issue. [h](http://support.microsoft.com/kb/890015)[ttp://support.microsoft.com/kb/890015](http://support.microsoft.com/kb/890015)

It was discovered that another program installed on the machine has taken over port 80 and would not let the Pharos EDI service start. After stopping the culprit process the Pharos EDI Service was able to run correctly within IIS.

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