---
title: "Uniprint: Getting the error \"The printer name is invalid\" when attempting to add a queue in Uniprint"
slug: "uniprint-getting-the-error-the-printer-name-is-invalid-when-attempting-to-add-a-queue-in-uniprint"
updated: 2024-03-18T11:47:48Z
published: 2024-03-18T11:47:48Z
canonical: "kb.pharos.com/uniprint-getting-the-error-the-printer-name-is-invalid-when-attempting-to-add-a-queue-in-uniprint"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.pharos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Uniprint: Getting the error "The printer name is invalid" when attempting to add a queue in Uniprint

### **Product:**

Uniprint 8.3 and greater.

### **Problem:**

When trying to add a queue in Uniprint using the Pharos Administrator I get the error below.

![image.png](https://cdn.document360.io/f4fb58ca-1114-4e59-ba1a-d8f647bd6dcf/Images/Documentation/68a57eff-68fa-4557-9b10-c4b32959cd6a.png)

---

### **Answer:**

The error is a result of trying to add a Queue to Uniprint when the Print Driver you are using is a Type-4 (Class) version of a printer driver, you will need to download from the manufacturer a "Type-3" print driver to be used for the print queue. Due to a change in the Microsoft Windows Print architecture, "Type-4" (Class) print drivers cannot be used with any 3rd party solution. Microsoft has removed the ability to use a 3rd party Port Monitor with the new Type-4 print drivers. The Windows Server 2012 R2 Operating System and above is shipped with only Type-4 "Class" Print Drivers only so you need to download and install a Type-3 driver from the printer manufacturer.

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