---
title: "Using the KM iMFP all of the devices have gone missing."
slug: "using-the-km-imfp-all-of-the-devices-have-gone-missing"
updated: 2024-04-04T11:26:14Z
published: 2024-04-04T11:26:14Z
canonical: "kb.pharos.com/using-the-km-imfp-all-of-the-devices-have-gone-missing"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.pharos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Using the KM iMFP all of the devices have gone missing.

### Problem:

All of the devices in the KM iMFP Console application have gone missing/deleted.

---

### Solution:

This is a known issue with the original KM iMFP Console application 1.5.2.119. To determine which build you are using open the KM iMFP Console application and from the menu at the top select Help > About.

Please contact Pharos Support for an updated version of the software.

## Related

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- [Network Unavailable. The connection was refused remotely. Contact an Administrator" message when configuring Pharos iMFP or Omega Terminals for the Pharos EDI Server](/network-unavailable-the-connection-was-refused-remotely-contact-an-administrator-message-when-configuring-pharos-imfp-or-omega-terminals-for-the-pharos-edi-server.md)
- [Pharos IMFP application fails to install.](/pharos-imfp-application-fails-to-install.md)
- [Pharos Blueprint: Changing the HP iMFP Setting "Auto Populate Email Fields" across several HP iMFP terminals](/pharos-blueprint-changing-the-hp-imfp-setting-auto-populate-email-fields-across-several-hp-imfp-terminals.md)
- [Konica Minolta iMFP Installation - Connection Failed](/konica-minolta-imfp-installation-connection-failed.md)
