---
title: "Vista Popup Installation Error Message: \"An unidentified program wants access to your computer\""
slug: "vista-popup-installation-error-message-an-unidentified-program-wants-access-to-your-computer"
updated: 2024-04-01T17:14:57Z
published: 2024-04-01T17:14:57Z
canonical: "kb.pharos.com/vista-popup-installation-error-message-an-unidentified-program-wants-access-to-your-computer"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.pharos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Vista Popup Installation Error Message: "An unidentified program wants access to your computer"

### Problem:

When installing the Vista Popup Client packages the following error occurs:

**"An unidentified program wants access to your computer"**

(Screen Shot Attached)

---

### Solution:

The Pharos Package Installer needs to run with ***“Run as Administrator”***. When it runs, the attached dialog will appear.

Select ***"Allow"***, which will continue the installation of the Pharos package.

**Note:** Since this dialog is controlled by Microsoft, it cannot be disabled and will appear when a person installs the Pharos package for the first time. It will not appear when the auto updater updates an existing package.

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