When running the "Server Configuration Tool" I recieve an error "The request failed with HTTP status 404: Not Found' for the Tracker Web Service test.
  • 29 Feb 2024
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When running the "Server Configuration Tool" I recieve an error "The request failed with HTTP status 404: Not Found' for the Tracker Web Service test.

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Article summary

How can I prevent the Blueprint 3.5SP1+ Tracker Web Service test from failing with the following error: 'The request failed with HTTP status 404: Not Found'?


See attached screenshot for details on where it is in IIS6 & uncheck that option as need be. A similar option exists in the 'Handler Mappings' section of IIS7, called 'Invoke handler only if request is mapped to. Start -> Run -> inetmgr -> Web Sites -> Default Web site -> PharosSystems (right click properties) -> Virtual Directory -> Configuration -> SOAP -> Edit -> uncheck Verify that file exists. Once that is done Start -> Run -> IISRESET.

 


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