CopyStop for Sentry Print Ricoh devices (Uniprint)

As of Sentry Print Service 2502.1707.3521 , it is possible to enabled CopyStop functionality for Ricoh devices. CopyStop ensures that users are prevented from making more copies than they have available funds for.

To enable this the following steps need to be taken:

1. On each Print Server machine

   1. Open the following file with administrator permissions: C:\Program Files (x86)\SiteService\App_Data\generalSettings.config (or the equivalent install location if using a custom install path)

   2. Add the following value to the file before the closing tag:

      <add key="RicohForceLogoutIfUserBalanceInsufficient" value ="true" />

   3. Resecure all Ricoh devices.

2. Once the above steps are completed and devices resecured, you can now allow users to access the other non-copying functions of the device via the ‘More Device Functions’ button by setting the button to be enabled regardless of whether the user has funds. To do this, the Uniprint database must be edited. Run the following SQL query against the Uniprint database, then issue a Change Control:

   update print_center_settings set value = 'Xerox,Ricoh' where name = 'CopyStopSupported'

Notes

1. When CopyStop is first enforced, it is possible that one or two additional copies may be let through before the copying is stopped. This is dependent on the speed of the specific device. Additional attempts by the user to copy will be prevented.

2. If a user attempts to do more copying once their funds are depleted, an insufficient funds message will be displayed and the user will be logged off the device.

3. Support for Xerox CopyStop is already present (since 3.89.1) and requires no customer configuration.