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Uniprint 9.2 Sentry Print Service Update 2607.1001.5425

  • Published on Jul 15, 2026
  • 3 minute(s) read
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Sentry Print Service updates are cumulative. This update includes the previously released Sentry Print Service 2605.2110.4411 plus new fixes and improvements.

Before You Start

  • This hot-fix should be applied to installations using Uniprint Suite 9.2.

Installation

The update affects Print Servers and should be applied to all machines running the Pharos Print Services.

The Sentry Print Service is offered as an update via the Updater Service in Pharos Administrator

For Servers with Internet access:

  1. Open the Pharos Administrator application and access the Updater Service context under System.

  2. The Sentry Print Service update should be listed as an available update in the Updater Service context in Administrator.

  3. Click to Download, and then Install the Sentry Print Service package on all Pharos Print Servers.

    Note: If the Sentry Print update is not listed in the Updater Service context, ensure that Print Center version 5.0.30 or later is installed.

For Servers without access to the Internet, the update can be applied as follows:

  1. Download the following file from the Uniprint Service Packs and Hot Fixes page:

    • Uniprint.SentryPrint.Service.2607.1001.5425.nupkg

  2. Copy the file and paste into the following location on the Principal Server (the server hosting the Pharos Database Service):
    \ProgramData\PharosSystems\UpdaterService\cache-v2.0\

    Note: Copying the package file onto the Principal Server will make the update available to all Pharos Servers on the site. If you are unable to copy the package to the Principal Server, then it will need to be copied to the same ..\cache-v2.0\ location on each Print Server machine.

  3. Open the Pharos Administrator application and access the Updater Service context under System.

  4. The Sentry Print Service update should now be listed as an update for all Print Server machines.

  5. Click to Download, and then Install the package on all Pharos Print Servers.

    Note: If the Sentry Print update is not listed in the Updater Service context, ensure that Print Center version 5.0.30 or later is installed.

The application of this update constitutes acceptance of the conditions specified in your license agreement. To view the license agreement, please refer to the license.rtf file on your Pharos CD.

Details

This update addresses the following issues:

  • Canon Warning: Customers in the Asia/Pacific/Japan region with Canon devices should NOT apply this update. Note: Canon devices needed to be resecured following update of this service to 2605.2110.4411. If that update was skipped, then Canon devices should be resecured following this update.

  • Copy access without sufficient balance. Users on Konica Minolta devices can no longer bypass Sentry Print for copying when they have insufficient funds.

  • Uninstall and reinstall issue. Under certain conditions, uninstalling and reinstalling Sentry Print on a Konica Minolta device could result in a blank screen being displayed rather than the logon screen. This issue has been addressed.

  • Copy charging for mixed color/mono copying. Color and mono copying on Konica Minolta devices is now correctly charged at the per page level when mixed color/mono jobs are copied.

  • Logoff confirmation dialog. On Ricoh devices the additional logoff confirmation page is no longer displayed.

  • Secure Print app visible on Home screen. On Ricoh devices the Pharos Sentry Secure Print app is now available on the Home screen.

  • Ricoh re-securing improvements. Improvements have been made to reduce the time required to re-secure a Ricoh device.

  • Improvements and support for new models. Improvements to Sentry Print support, including support for new models. Please see the Pharos website for all supported manufacturers and models: Sentry Print Supported Manufacturers and Models

  • WARNING: SNMPv1 and v2 support removed for Xerox devices. Support for SNMPv1/v2 with Xerox devices has been removed. This version supports Xerox devices exclusively using SNMPv3. Update the following file on each Print Server to include SNMPv3 details to match your printers' SNMP settings: C:\ProgramData\PharosSystems\SiteService\Xerox\XeroxSettings.xml. Restart the Sentry Print Service to encrypt the details in the file. see: Configuring SNMPv3 for Xerox for further setup details.

  • Note: Support for this Sentry Print update requires:

  • Once this update is applied, the Sentry Print msi version displayed in Control Panel > Programs will be:  26.7.14514.0

For details on all previous and current improvements and bug fixes to the Sentry Print Service, please see the 9.2 Release Notes