Application Crashes on Windows on Arm Devices with Print Scout

  • Updated on Jun 2, 2025
  • Published on May 28, 2025
  • 1 minute(s) read
Prev Next

Application Crashes on Windows Arm Devices with Print Scout

Issue: 

Pharos has discovered an issue with Print Scout v8.0 running on Windows Arm devices. The Print Scout’s application tracking feature causes Arm64 native applications to crash repeatedly. This may cause the screen to flicker.

Resolution:

The issue will be addressed in Pharos Cloud 4.3.

For Pharos Cloud 4.2, Pharos recommends turning off “Enable application tracking” in your Pharos Cloud account. The setting is located under Discover > Print Scout > Configure (button).