Blueprint Administrator fails to install on Windows 10
  • 24 Apr 2024
  • 1 Minute to read
  • Dark
    Light
  • PDF

Blueprint Administrator fails to install on Windows 10

  • Dark
    Light
  • PDF

Article summary

Problem:

When installing the Blueprint 5.2 Administrator on a Windows 10 workstation I see the below error in the Sequencer.log file.

[2017/01/01 17:36:30 P1C0C D001 T001 e Sequencer] Exception...

1) Exception Information
=============================================
Exception Type: System.InvalidOperationException
Message: Cannot load Counter Name data because an invalid index '' was read from the registry.
HelpLink: NULL
Source: System
HResult: -2146233079

StackTrace Information
=============================================
   at System.Diagnostics.PerformanceCounterLib.GetStringTable(Boolean isHelp)
   at System.Diagnostics.PerformanceCounterLib.get_NameTable()
   at System.Diagnostics.PerformanceCounterLib.get_CategoryTable()
   at System.Diagnostics.PerformanceCounterLib.CategoryExists(String machine, String category)
   at System.Diagnostics.PerformanceCounterCategory.Exists(String categoryName, String machineName)
   at System.Diagnostics.PerformanceCounterCategory.Exists(String categoryName)
   at PharosSystems.Library.PerformanceStats.InstallCounters(String categoryName, String categoryHelp)
   at PharosSystems.Blueprint.Services.ProjectInstaller.OnInstall()
   at PharosSystems.Core.BaseAssemblyInstaller.Install(IDictionary stateSaver)


Resolution:

Running the below command in an elevated command prompt populates the registry keys Counter and Help in path HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Perflib\009\
C:\windows\SysWOW64> lodctr /r

Result: Info: Successfully rebuilt performance counter setting from system backup store


Was this article helpful?


Changing your password will log you out immediately. Use the new password to log back in.
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
Your profile has been successfully updated.