Blueprint: HR Import, or other Import is not importing the data.
  • 24 Apr 2024
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Blueprint: HR Import, or other Import is not importing the data.

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Article summary

Question:

How can I tell if Blueprint Enterprise is importing our HR data file or other Import data file?


Information:

There are several things that can be done to verify that the Import Data file is getting picked up by Blueprint Enterprise and getting imported as configured.

  1. In the Blueprint Administrator on the bottom left hand side there is a section called "Integration" where results of Imports are shown. Checking here we can see if Blueprint did try to process the file but didn't and has an error reason as to why. Click on the 'File Importer' under Integrations check to see if the HR Import was attempted but failed. If it failed there should be a reason listed here. If it is not showing up as being attempted then it is more likely that the configuration file may not be correct or the Integration has not been installed correctly or the installtion of the Integration failed.

  2. There should be an Import Configuration file in the directory that you installed the application to. Commonly this is C:\  and the path would be "C:\Program Files (x86)\PharosSystems\Blueprint\bin" for the directory and the file will have a file extension of ".config".

  3. Once the correct configuration file is located you can open it in Notepad and scroll to the bottom to see where the configuration is for the file to be imported. The contents of your files XML tags will be different.
         <Install>
           <ImportDescription>Human Resource Data</ImportDescription>
           <UniqueContents>false</UniqueContents>
           <MonitorDirectory>c:\MyImportFolder</MonitorDirectory>
           <MonitorFileName>importfile*.txt</MonitorFileName>
           <ExpectedFrequency>0</ExpectedFrequency>
         </Install>

    If there is an error showing in  TaskMaster log file from "C:\ProgramData\PharosSystems\Blueprint\Logs" there could also be an exception in there about the HR import. If there is an error in step one above we will see something in the TaskMaster log file as well.

 


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