Blueprint Tracker Web Service Fails when testing the services using the Blueprint Server Configuration Tool

Problem:

When running the Blueprint server configuration the tracker service test fails. The two errors below will be seen.

1. The error below is seen in the trackerService.log file

   TrackerService] Unexpected error occurred when communicating with the BNI Layer while calling: GetSettings. Access is denied

2. The bleow error is seen in the taskmaster.log file.

   [2016/06/07 01:30:02 P1E4 D001 T012 e TaskMaster] Exception...
   
   1) Exception Information
   =============================================
   Exception Type: System.Web.Services.Protocols.SoapException
   Code: http://schemas.xmlsoap.org/soap/envelope/:Server
   Detail: System.Xml.XmlElement
   SubCode: NULL
   Message: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.ComponentModel.Win32Exception: Access is denied
   
   Server stack trace: (partial stack trace provided here)
      at System.ServiceModel.Channels.AppContainerInfo.GetCurrentProcessToken()
      at System.ServiceModel.Channels.AppContainerInfo.RunningInAppContainer()
      at System.ServiceModel.Channels.AppContainerInfo.get_IsRunningInAppContainer()
      at System.ServiceModel.Channels.PipeSharedMemory.BuildPipeName(String pipeGuid)
   
   HelpLink: NULL
   Source: System.Web.Services
   HResult: -2146233087

Resolution:

By default there is no web.config file in the IIS wwwroot directory which is by default C:\inetpub\wwwroot.

This issue was resolved by renaming the web.config file to web.config.old and restarting IIS.  The web.config file is not present by default when a server is installed.  Some may contain an "Impersonate" TAG value which changes the permissions of how things work. After making this change the Blueprint Tracker Web Service passed as expected.