Pharos Blackboard TIA Gateway "Error: Waiting response from gateway x.x.x.x|2111 timed out"
- 10 Apr 2024
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Pharos Blackboard TIA Gateway "Error: Waiting response from gateway x.x.x.x|2111 timed out"
- Updated on 10 Apr 2024
- 1 Minute to read
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Article summary
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Environment
Pharos Uniprint with Blackboard TIA Gateway.
Symptoms
Slow login at release stations
System Error Waiting response from gateway x.x.x.x|2111 timed out. That IP address belongs to my Pharos server.
Cause
The Pharos Blackboard TIA Gateway Configuration has logging enabled but the File Path and File Name fields are not specified.
Resolution
Go to Start menu > All Programs > Pharos > and open Pharos Blackboard TIA Gateway Configuration as administrator.
Click Log in the left menu.
Select "Log to file" and provide File Path and Name, and click OK.
Open Windows Services window and restart Pharos Blackboard TIA Gateway.
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