Login
    Contents x
    Pharos Blackboard TIA Gateway "Error: Waiting response from gateway x.x.x.x|2111 timed out"
    • 10 Apr 2024
    • 1 Minute to read
    • Print
    • Dark
      Light
    • PDF
    Contents

    Pharos Blackboard TIA Gateway "Error: Waiting response from gateway x.x.x.x|2111 timed out"

    • Updated on 10 Apr 2024
    • 1 Minute to read
    • Print
    • Dark
      Light
    • PDF
    Article summary

    Environment

    Pharos Uniprint with Blackboard TIA Gateway.

    Symptoms

    • Slow login at release stations

    • System Error Waiting response from gateway x.x.x.x|2111 timed out. That IP address belongs to my Pharos server.

    Cause

    The Pharos Blackboard TIA Gateway Configuration has logging enabled but the File Path and File Name fields are not specified.

    Resolution

    1. Go to Start menu > All Programs > Pharos > and open Pharos Blackboard TIA Gateway Configuration as administrator.

    2. Click Log in the left menu.

    3. Select "Log to file" and provide File Path and Name, and click OK.

    4. Open Windows Services window and restart Pharos Blackboard TIA Gateway.

    Was this article helpful?
    Related articles
    What's Next
    Change password!
    Changing your password will log you out immediately. Use the new password to log back in.
    Change profile
    Success!
    First name must have atleast 2 characters. Numbers and special characters are not allowed.
    Last name must have atleast 1 characters. Numbers and special characters are not allowed.
    Enter a valid email
    Enter a valid password
    Your profile has been successfully updated.
    Logout