Installing Pharos Popup Package on Windows Server 2016 fails at the Check Module install.

Problem:

How do I resolve the following failure in the Popup Client ControllerLog when installing the Popup Client on a Windows 2016 Server?

[CRunModule::CRunModule] Create: cmdline = ""C:\Users\ADMINI~1\AppData\Local\Temp\3\Pharos\CheckModule.exe" /s" [CRunModule::GetResultFile] ExitCode = 1, Message="Failed to load Result.txt file"

Answer:

1. This can be resolved by placing the Operating System into "Install" mode. This is done by opening an administrative command prompt and typing the below command.

   change user /install

2. Once the software has been installed you need to change the Operating System back to "Execute" mode using the command below.

   change user /execute

Details of the Microsoft command "change user" can be found here.